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HP HP2-I57 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Workforce Computing Services Portfolio | - Support and maintenance offerings - Managed workplace services - Security and endpoint protection services |
| Sustainability and Modern Workplace Strategy | - Sustainable IT lifecycle practices - Hybrid workforce enablement |
| HP Device Lifecycle Management | - Device deployment and onboarding services - Device refresh and retirement strategies - Asset management and optimization |
| Selling HP Lifecycle Services | - Identifying customer requirements - Positioning lifecycle services in sales cycles - Value-based selling approach |
| HP Workforce Computing Lifecycle Services Overview | - Core value proposition of lifecycle services - Customer outcomes and business value |
HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:
1. A customer with a hybrid workforce and overworked IT staff is considering a refresh of the PCs used by the company's employees. The employees work in a variety of roles, with unique device specifications, and across different locations. Management is concerned about asset tracking, deployment, and management with the refresh.
How would HP Configuration and Deployment offerings help this customer?
A) By automating and streamlining asset management and physical device tracking using Predefined Asset Tagging
B) By offering a built-in discount and faster delivery for a purchase of a large quantity of similarly configured PCs under a single purchase order
C) By offering the flexibility to configure HP and approved non-HP PC devices onsite to be compatible with each worker's specifications
D) By offering 1TB OneDrive for Business accounts to encourage employees to offload their software and data to the cloud
2. 
3. In order for customers to reap the benefits of HP Premium+ Support after order placement, it is critical that some key actions are taken by the HP partner.
Completion of which two steps is required after order placement in the HP Premium+ Support journey to ensure that HP Premium+ Support is activated and customer's devices are covered according to the term of the HP Premium+ Support? (Select two.)
A) The partner must ensure the customer installs the HP software on each device that is entitled to Premium+ Support.
B) The partner must successfully register the HP Premium+ Support Care Pack to the customer, not the partner.
C) The partner must install the HP software on all HP and non-HP customer devices.
D) The partner must successfully register the HP Premium+ Support Care Pack to the servicing partner, not the customer.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: Only visible for members | Question # 3 Answer: A,B |
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