Salesforce EX-Con-101 : Salesforce Certified Experience Cloud Consultant

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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Ursa Major Solar would like to expose the custom object SolarPanels to its customer portal. This particular object contains 150 fields, and a majority of the fields are technical codes and internal information.
How shouldthe administrator limit the fields available in the customer portal?

A) Use Field-Level Security to remove access to the unwantedfields.
B) Utilize CSS overrides to hide unwanted fields.
C) Utilize the Developer Console with coding to hide unwanted fields.
D) Create a page variation for the customer portal to hide unwanted fields.

2. Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires.
Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers

A) Experience Cloud cannot be used for employee apps.
B) Employee apps are only available in Unlimited Edition.
C) Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
D) Chatter posts related to a record will be available in the employee app as well as the main org.

3. Universal Containers is implementing a customer community.
What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?

A) Case co-ownership using Super User access
B) OWD and Apex Sharing
C) Sharing Set
D) Sharing Map and custom permission set

4. What are two ways a question can be escalated to a case?
Choose 2 answers

A) Manually by a moderator selecting ''Escalate to Case'' in the Feed
B) Manually by users commenting ''Escalate''
C) Automatically via Case Assignment Rules
D) Automatically via process Builder by meeting specified criteria

5. Northern Trail Outfitters (NTO) offers a new product that is different in North America. EMEA, and AsiaPacific regions. Pages have been created and published for this product. The site manager has applied criteria to ensure that visibility for these product pages are applied as per the requirements for each region.
NTO further wants to control the users who see a specific page of this product by setting its visibility.
Which three visibility options are available in Experience Cloud? Choose 3 answers

A) None
B) Default
C) Personal
D) Visible
E) Audience

Solutions: