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WGU Principles-of-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Controlling and Performance Management | - Performance measurement and control systems - Corrective action and feedback loops |
| Topic 2: Foundations of Management | - Managerial roles and responsibilities - Management theory and evolution |
| Topic 3: Business Ethics and Corporate Responsibility | - Ethical decision-making - Corporate social responsibility |
| Topic 4: Planning and Decision Making | - Decision-making models and tools - Strategic and operational planning |
| Topic 5: Leading and Managing People | - Communication and team dynamics - Leadership styles and motivation |
| Topic 6: Organizing and Structuring Work | - Job design and departmentalization - Organizational structure and design |
WGU Principles of Management at Western Governors University(IAC1) Sample Questions:
Question #1
What is the last step in strategic planning? Choose 1 answer
A. Goal setting
B. SWOT analysis
C. Strategy formulation
D. Strategic control
Question #2
What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer
A. Customer liaison policy
B. Customer connection society
C. Customer relationship management
D. Customer association organization
Question #3
What isa clear and concise statement ofthe basic purpose of an organization? Choose 1 answer
A. Its objective
B. Its goal
C. Its mission
D. Its vision
Question #4
In which situation would it be reasonable for an employer to accommodate the needs of a worker with a disability? Choose 1 answer
A. Providing an environment for a mentally ill worker where the worker does not have to interact with others
B. Providing a list of accommodations that the company is willing to make available to all potential employees
C. Providing a germ-free environment for a worker participating in a bone marrow transplant program
D. Providing a Braille keyboard for a worker who is visually impaired
Question #5
What is a Benefit of a boundaryless organization? Choose 1 answer
A. Employees have access to all buildings.
B. Employees are allowed to form a union.
C. Employees may express their opinions freely.
D. Employees are free to apply for other positions.
Solutions:
| Question #1 Answer: D | Question #2 Answer: C | Question #3 Answer: C | Question #4 Answer: D | Question #5 Answer: C |


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