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Microsoft MB7-232 : Navision 4.0 Service Management

MB7-232 real exams

Exam Code: MB7-232

Exam Name: Navision 4.0 Service Management

Updated: Sep 08, 2026

Q & A: 120 Questions and Answers

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Microsoft MB7-232 Exam Syllabus Topics:

SectionWeightObjectives
Service Execution & Tracking25%- Service Completion & Reporting
  • 1. Registering Time & Materials
  • 2. Fault Resolution & Diagnosis
  • 3. Service History Logging
- Service Dispatch & Scheduling
  • 1. Visit Planning
  • 2. Resource Assignment
  • 3. Service Task Management
Service Management Setup25%- Resource & Skill Configuration
  • 1. Skill Codes & Requirements
  • 2. Resource Capacity Planning
- Service Order Setup
  • 1. Service Price Groups
  • 2. Service Item Groups
  • 3. Warranty & Contract Terms
Service Orders & Contracts35%- Service Contracts
  • 1. Contract Invoicing
  • 2. Contract Creation & Renewal
  • 3. Coverage & Billing Rules
- Creating & Managing Service Orders
  • 1. Service Lines & Components
  • 2. Order Creation & Scheduling
  • 3. Service Item Registration
Invoicing & Integration15%- Service Invoicing
  • 1. Combined Invoicing
  • 2. Posting Service Documents
- Integration with Financials & Inventory
  • 1. Link to General Ledger
  • 2. Spare Parts & Inventory Usage

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