SAP C_C4HCX : SAP Certified - Solution Architect - SAP Customer Experience

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SAP C_C4HCX Exam Syllabus Topics:

SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:

1. When setting up profile views in SAP Customer Data Platform, why might an organization choose to maintain both the Unified Customer Profile and Contextual Profile views?
Note: There are 2 correct answers to this question.

A) To maintain different views using weaker and stronger identifiers respectively.
B) To support both high-confidence and low-confidence data use cases within different business applications.
C) To reduce storage and operational costs by duplicating key customer data in both views.
D) To enhance the profile's visual appeal for end users.

2. How can SAP Marketing Cloud help customers drive their business?
Note: There are 3 correct answers to this question.

A) It builds customer profiles to gain insights into real-time intentions and motivations along the customer journey.
B) It provides end-to-end marketing processes to engage customers, drive conversions, and react to the market.
C) It enables planning and execution of personalized campaigns through various channels like email, SMS, or mobile channels for push notification.
D) It allows customers to connect, analyze, and take action on all their data in one marketing dashboard to increase ROI.
E) It enables meeting scheduling and opportunity design to increase lead quality and sales revenues.

3. You are executing the Source to Pay end-to-end process.
What are the top transformative business outcomes?
Note: There are 2 correct answers to this question.

A) Centralize master data
B) Minimize spending risk
C) Enable transparent organization
D) Improve contract negotiations

4. Which of the following can be used to extend SAP applications via a provided interface?
Note: There are 2 correct answers to this question.

A) Side-by-side extensibility
B) Core extensibility
C) In-system extensibility
D) In-app extensibility

5. Which of the following subprocesses are part of the Recruit to Retire (total workforce management) process?
Note: There are 3 correct answers to this question.

A) Hire to Retire
B) External workforce
C) Travel to Reimburse
D) Guided buying
E) Avoid unplanned downtime

Solutions: