Apple 9L0-064 : OS X v10.8 Troubleshooting Exam

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Apple 9L0-064 Exam Syllabus Topics:

Apple OS X v10.8 Troubleshooting Sample Questions:

1. A customer with Os X Mountain Lion installed has decided to give his Mac to his son. How can he easily erase the hard disk and reinstall OS X Mountain Lion?

A) He should buy a OS X Mountain Lion USB drive from Apple, start up from it and choose the erase and install option in the installer.
B) He must use target disk mode and perform the erase and install option in OS X Mountain Lion from another Mac.
C) He should use a OS X Lion USB Drive, startup from it and erase the hard disk using Disk Utility. After installing OS X Lion, creating a new user, and installing software updates; he will then download OS X Mountain Lion from the Mac App Store.
D) He should start up to OS X Recovery, use Disk Utility to erase the hard disk's volume, then choose the Reinstall OS X option.

2. An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?

A) Start the iMac to OS X Recovery and reinstall OS X Mountain Lion.
B) Hold command S to enter Single User mode, then move login items with the command line.
C) Hold the shift key at start up to Safe Boot.
D) Start the iMac to OS X Recovery, then open the terminal and use it to delete all login items.

3. A technician suspects that an application unexpectedly quitting at launch has an unusable preference file. What is the expected behavior if the technician moves the preference file out of the Preferences folder?

A) The old preference files will be automatically deleted when the application launches.
B) The application will present a warning that the preference file is missing when it launches.
C) A new default preference file will be created when the application launches.
D) The application will continue to use the original preference file.

4. A user moves a file into a folder named "my stuff" and sees this message:
"You can put items into "my stuff," but you won't be able to see them. Do you want to continue? Other users with sufficient permissions will be able to use the items."
This means the user's folder permissions to "my stuff" have been set to

A) Execute only
B) Read only
C) Read & Write
D) Write only

5. How would an OS X Mountain Lion user change the order of the network services, so that Wi-Fi is the first choice?

A) Select "Set Service Order" in the Network preference pane's Action menu, then drag Wi-Fl to the top of the list.
B) Set Wi-Fi as the priority network service in the Airport Utility preferences.
C) Select Wi-Fi as the default network interface in the info tab of the Network Utility.
D) Select Wi-Fi as primary service in the Security & Privacy > Firewall settings.

Solutions: