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Cisco 642-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| VoIP Connectivity and Resources | - Media resources, conferencing, and MoH planning - PSTN connectivity and hardware selection |
| Network Topology for Voice and Data | - LAN design considerations for voice/data convergence - WAN topology and remote survivability |
| Dial Plan and Numbering Design | - Directory number design and call coverage mechanisms - Hierarchical and scalable numbering plans |
| Cisco Unified Communications Manager Cluster Design | - Hardware and LDAP integration requirements - Redundancy and cluster services selection |
| Security, QoS, and Environmental Requirements | - Security considerations in UC design - Environmental, power, and physical space requirements |
| Call Control Deployment Models | - Multi-site centralized and distributed deployment models - Single-site call control deployment considerations |
| Business and Technical Assessment | - Identify technical requirements related to call control - Identify business requirements for Unified Communications design |
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