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CompTIA 220-1202 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operational Procedures | 22% | - Safety and environmental procedures
|
| Security | 25% | - Threats and vulnerabilities
|
| Operating Systems | 31% | - Other operating systems
|
| Software Troubleshooting | 22% | - Common OS issues
|
CompTIA A+ Certification Exam: Core 2 Sample Questions:
1. A user installed a free application from an unofficial application store. Now, their smartphone displays random pop-ups and shows increased data usage. Additionally, the user cannot perform certain actions such as opening banking applications or updating their OS. Which of the following should the user do first to address the security issues on their smartphone?
A) Contact the manufacturer's support line.
B) Change all passwords on the device.
C) Perform a factory reset.
D) Clear the device cache.
2. A technician is installing a new business application on a user's desktop computer. The machine is running Windows 10 Enterprise 32-bit operating system. Which of the following files should the technician execute in order to complete the installation?
A) Installer_Win10Enterprise.dmg
B) Installer_x86.exe
C) Installer_32.msi
D) Installer_Files.zip
E) Installer_x64.exe
3. A technician is assisting a user who is growing increasingly frustrated because an application continuously crashes. The technician must coordinate with another department to resolve the issue. Which of the following actions should the technician take to effectively and professionally communicate with the user?
A) Explain the issue and the need for collaboration.
B) Ask the user to submit a formal complaint about the issue.
C) Transfer the user to the next tier.
D) Continue working on the issue independently.
4. A technician tries to upgrade to Windows 11 on an older laptop, but Windows will not install.
Which of the following components is most likely causing this issue?
A) SSD
B) TPM
C) HDD
D) GPU
5. Due to recent security issues, the finance department requires a shorter screensaver timeout.
Which of the following should a technician use to accomplish this task?
A) perfmon.msc
B) devmgmt.msc
C) gpedit.msc
D) certmgr.msc
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |


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