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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Strategy and Positioning | - Selling methodology for services - Competitive differentiation |
| Lifecycle Engagement Model | - Optimize and retire phase - Manage and support phase - Deploy and implement phase - Consult and design phase |
| HPE Lifecycle Services Overview | - Introduction to HPE PS Lifecycle Services - Service portfolio positioning |
| Customer Value and Business Outcomes | - Customer challenges and pain points - Value proposition of lifecycle services |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
Question 1
What coverage does HP Post Warranty Service provide?
A. Access to Level 2 help desk technicians
B. Extension beyond 12 months if needed
C. No-cost device repairs made with certified HP parts
D. Additional 12 months based on the product's base warranty or extended warranty
Question 2
Name the three hardware-enforced commands provided by HP wolf Protect and Trace. (Select three.)
A. Lock
B. Restore
C. Replace
D. Erase
E. Report
F. Find
Question 3
Which two HP Lifecycle Services are powered by HP TechPulse? (Select two.)
A. HP Wolf Protect and Trace
B. HP Active Care
C. HP Deinstallation Services
D. HP pc BIOS Asset Tagging service
E. HP Defective Media Retention
Question 4
Which statements are true about how HP Partners can sell HP Lifecycle Services? (Select two.)
A. All Partners can sell HP Lifecycle Services contractually.
B. HP Synergy Partners can attach HP Care Packs to contractual HP hardware deals.
C. All Partners can resell HP Lifecycle Services as transactional upfront payments
D. HP Power Service Partners cannot sell HP Care Pack renewals as SKU-based services.
E. Partners can combine their services with HP Lifecycle Services to create a service bundle for their customers.
Solutions:
| Question 1 Answer: D | Question 2 Answer: A,D,F | Question 3 Answer: A,B | Question 4 Answer: C,E |
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