WGU Data-Driven-Decision-Making : VPC2Data-Driven Decision MakingC207

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WGU Data-Driven-Decision-Making Exam Syllabus Topics:

WGU VPC2Data-Driven Decision MakingC207 Sample Questions:

1. Which tool should be used to closely monitor inputs and outputs?

A) Individual pro forma statements
B) Joint financial statements
C) SIPOC diagram
D) Business process diagram

2. A healthcare organization implements a campaign to improve patient satisfaction during recent stays. The average patient satisfaction before the campaign is M = 4.20, SD = 3.0. Six months after the new campaign, the average patient satisfaction is M = 1.5, SD = 2.0.
Which action should the hospital management team take?

A) Change the campaign because it worked initially but is no longer effective
B) Discontinue the campaign because patient satisfaction declined from baseline to six months following the campaign introduction
C) Continue the campaign because there was an increase in patients that came to the hospital during the six months
D) Continue the campaign because patient satisfaction significantly increased from baseline to six months following the campaign introduction

3. Two vendors sell a dozen raw materials that a company needs to build its products. Which type of analysis should be used to determine if one of the vendors has a better average price at a given point in time?

A) Data analysis
B) Heuristic analysis
C) Graphical analysis
D) Background analysis

4. What results from starting an analysis with flawed data?
Choose 2 answers.

A) Missing data tend to skew the results of the analysis.
B) Spreadsheets must be used to increase the likelihood of analyzing the flawed data.
C) Data must be put in a table or a chart so that errors can be more easily detected.
D) More time is spent managing data than analyzing data.

5. The U.S. Postal Service wants to know if local first-class mail is being delivered within two days of postmark.
Which key performance indicator (KPI) should the Postal Service use?

A) Employee morale index
B) Incentive performance rate
C) Customer satisfaction
D) On-time performance

Solutions: