Salesforce NP-Con-102 : Salesforce Certified Nonprofit Cloud Consultant (NPC)

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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe. Which two storage considerations should the consultant take into account before recommending an email platform? (Choose 2)

A) Email subscribers' activities can be retained for a certain length of time.
B) Campaign Member records use less storage space than custom object records.
C) Unsubscribed Leads should be deleted from Salesforce immediately.
D) Subscribers must be synced as Leads and Campaign Members in NPSP.

2. A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points and by defining specific goals with user stories. What are two components of a user story the nonprofit should consider? (Choose 2)

A) Align each story to the implementation vision.
B) Include configuration instructions on each story.
C) Associate an epic to each story.
D) Assign a priority to each story.

3. A nonprofit organization wants to implement donor levels. The organization wants to see at-a-glance identifiers that show how often a donor donates and how much they have donated. What should the organization do in Nonprofit Cloud?

A) Configure a Record Alert FlexCard with the values for donor levels. Add the Record Alert component to the Person Account layouts.
B) Configure Recency, Frequency, and Monetary Value (RFM) Scoring. Add the scoring fields to a Related Record Detail Display for the Donor Gift Summary object.
C) Create custom donor level fields on the Contact Profile object. Add the scoring fields to a Related Record Detail Display for the Contact Profile object.

4. A nonprofit organization wants to give specific users the ability to upload gift acknowledgement templates in Nonprofit Cloud for Fundraising. What should be assigned to the users?

A) The FundraisingAccess and DocGen User permission sets
B) The FundraisingAccess and DocGen Designer permission sets
C) The OmniStudio User permission set

5. A nonprofit organization is using Nonprofit Cloud for Fundraising. The organization wants to generate gift acknowledgement letters and have donations updated to include the date and status of the acknowledgement.
Which Nonprofit Cloud feature should the organization use?

A) OmniStudio Document Generation
B) Einstein Activity Capture
C) Intelligent Document Automation

Solutions: