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Salesforce AI-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Agent Force Concepts	30%	- Data Cloud & Grounding Techniques 1. Real-world applications - Einstein GPT Integration 1. Advanced implementation strategies
Topic 2: Einstein Trust Layer & Security		- Trust Layer & Security Features 1. Enterprise-grade deployment - Data Masking 1. Configuration of privacy data entities
Topic 3: Reasoning Engine & AI Actions		- Workflow mastery 1. Custom Agent actions (Apex) 2. Custom Agent actions (Flows) 3. Standard Agent actions
Topic 4: Prompt Engineering	30%	- Prompt Builder & Template Creation 1. Best practices - Agentforce AI Setup & Configuration 1. Advanced implementation strategies

Salesforce Certified Agentforce Specialist Sample Questions:

1. Universal Containers has implemented an agent that answers questions based on Knowledge articles. Which topic and Agent Action will be shown in the Agent Builder?

A) General CRM topic and Answers Questions with LLM Action.
B) General FAQ topic and Answers Questions with Knowledge Action.
C) General Q&A topic and Knowledge Article Answers action.

2. Northern Trail Outfitters (NTO) wants to configure Einstein Trust Layer in its production org but is unable to see the option on the Setup page. After provisioning Data Cloud, which step must an Al Specialist take to make this option available to NTO?

A) Turn on Prompt Builder.
B) Turn on Einstein Generative AI.
C) Turn on Agent.

3. Universal Containers wants to use an existing prompt template inside Flow as part of automation.

A) Invocable Apex
B) Einstein for Flow
C) Flow action

4. Universal Containers needs to bring individual customer warranties from an external system into Data Cloud. They want Agentforce to return warranty-related responses only for accounts whose warranty status is active. Which search approach should the Agentforce Specialist configure to ensure warranty-related information is retrieved correctly?

A) Store the account's warranty status in an Agentforce custom variable to dynamically filter warranties during retrieval.
B) Depend on Agentforce instructions to enforce warranty constraints and include only WarrantyStatus = Active results.
C) Use Hybrid Search and apply pre-filtering in a new custom retriever for matching accounts and where the WarrantyStatus = Active field,

5. Universal Container (UC) has effectively utilized prompt templates to update summary fields on Lightning record pages. An admin now wishes to incorporate similar functionality into UC's automation process using Flow. How can the admin get a response from this prompt template from within a flow to use as part of UC's automation?

A) Invocable Apex
B) Einstein for Flow
C) Flow Action

Solutions:

Question # 1
Answer: B

Question # 2
Answer: B

Question # 3
Answer: B

Question # 4
Answer: C

Question # 5
Answer: B