HRCI aPHR : Associate Professional in Human Resources

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HRCI aPHR Exam Syllabus Topics:

HRCI Associate Professional in Human Resources Sample Questions:

1. At the completion of an eight-module computer-based training course, the trainees are being asked to complete an assessment about what they learned. What evaluation method is this known as?
Response:

A) Results
B) Reaction
C) ROI
D) Learning

2. AB Trucking has had a policy that nobody will be hired unless they complete the company's job application. Now, all of their job applications are being processed online, and some applicants want to submit their resumes instead of a job application form.
What can AB Trucking do about the resume vs. application controversy?
Response:

A) The government has set up regulations that say employers have to accept resumes if they are submitted in a job search. The company doesn't really have any choice but to accept them.
B) Job applications are old-school. Almost no employer uses them these days. The company should change its policy and use only resumes in the future.
C) It is entirely up to the company how it wants to handle the policy. Application forms are not a legal requirement, but using them is generally considered a best practice in the employment arena. Job candidates can be forced to go through the company's process of completing an application form, online or offline.
D) Resumes don't have all the information that can be gathered on a job application, and people lie on resumes anyway. That alone is reason for the company to continue using its job application forms.

3. When the hiring manager stated to the applicant in the interview, "I notice that you are applying for our job and yet you have a lot more knowledge, experience, and skill than is required for the job. How do you feel about working in a job that is lower than your experience indicates you can perform?" The candidate responds with the statement, "I have always admired and wanted to work at your organization." What interviewing bias is the candidate portraying?
Response:

A) Cultural noise
B) Underachiever effect
C) Similar-to-me error
D) Halo/horn effect

4. When an employee complains about unfair treatment by the supervisor:
Response:

A) The HR department should soothe the emotional complaint and encourage the employee to go back to work and pay no attention to the treatment.
B) It should always be investigated as possible illegal discrimination.
C) The CEO should be notified that a lawsuit is not far behind.
D) HR should suspend the supervisor for at least 2 days.

5. A benefit of job posting within an organization first is that it:
Response:

A) Provides an easy way to create a database for job vacancies
B) Allows existing employees to indicate interest in an opening
C) Provides a cost-effective manner to target a desired pool of applicants at one time
D) Allows individuals to maximize their career opportunities within a company

Solutions: