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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Status, Troubleshooting, and Alarm Management | - VoIP troubleshooting (latency, jitter, lag) - System Status Application monitoring - System Monitor and debug tools - ISDN/PRI troubleshooting and alarm handling |
| Topic 2: Integrated System Logging and Network Diagnostics | - Network diagnostics using tools such as Wireshark - System logging and event analysis |
| Topic 3: Understanding of Avaya IP Office Platform and Security Administration | - Session Border Controller and SIP security concepts - Core platform components and architecture - Security administration and service users |
| Topic 4: Data Backup, Restoration, and System Upgrades | - System restoration and recovery processes - Backup strategies and procedures - Upgrade planning and execution |
| Topic 5: Call Flow Configuration and System Monitoring | - System Status Application (SSA) usage - Incoming Call Routes (ICR) and call handling - SIP line behavior and en bloc dialing - ARS short codes and routing control |
Avaya IP Office™ Platform Support Online Test Sample Questions:
Question 1
Which of the following statements about Manager used in conjunction with Server Edition is NOT correct?
A. Manager can be installed from either the admin DVD or Web Management.
B. Manager is not compatible with Server Edition and you must use Web Manager to configure the system.
C. Manager can only be installed from the Admin DVD.
D. Manager is the only application you can use to configure User on the Server Edition.
Question 2
A customer has enabled UMS on their VoiceMail Pro server and wants to retrieve voicemail messages using Microsoft Outlook, but they are not using Microsoft Exchange as the message store.
Which complex protocol must be configured in Microsoft Outlook to access their messages?
A. MAP
B. MAPI
C. POP3
D. HTTP
Question 3
Which combination of licenses is required for an Avaya Communicator user to enable video conferencing?
A. Power User and Receptionist
B. Office Worker and Power User
C. Basic User and Office Worker
D. Receptionist and Remote Worker
E. Basic User and Remote Worker
Question 4
When you erase security settings and set them back to default, which three passwords will you be prompted to change?
A. System Password
B. Administrator Password
C. Voicemail Pro Password
D. Security Password
E. User Password
Question 5
Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)
A. IP Office Server Edition cannot be upgraded to the Select version.
B. IP Office Server Edition can be deployed as a standalone primary server or as a primary/secondary pair.
C. IP Office Server Edition requires an IP Office 500 V2 control unit to support SIP trunks.
D. IP Office Server Edition is a hardware-based solution.
E. IP Office Server Edition can support up to 2000 users without additional hardware.
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: A,B,D | Question 5 Answer: B,C,E |
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